- Based in
- Ghana
- Focus
- Customer Experience
- Owns
- Support & success
- Discipline
- Retention
Team / Christian Kwaw
Christian Kwaw
Head, Customer & Experience · Growth
Every support conversation is a chance to keep a customer for ten years instead of ten days.
Christian leads customer experience — the front line where SEBBAK's products meet the people who use them every day.
He owns support and customer success, turning pilot schools into long-term subscribers and first-time Tenda users into regulars. His work directly feeds the milestone that matters most to a bootstrapped company: retained, paying customers.
He carries the voice of the customer back into the company, closing the loop between what people experience and what the team builds next.
In Christian's words.
A short film: Christian on the role, why they joined SEBBAK, and what they're building toward.
Team film
Christian Kwaw — Why I joined SEBBAK
