SEBBAK
SEBBAK Technologies
SEBBAK Technologies Limited
Christian Kwaw
Based in
Ghana
Focus
Customer Experience
Owns
Support & success
Discipline
Retention
Team  /  Christian Kwaw

Christian Kwaw

Head, Customer & Experience · Growth
Every support conversation is a chance to keep a customer for ten years instead of ten days.

Christian leads customer experience — the front line where SEBBAK's products meet the people who use them every day.

He owns support and customer success, turning pilot schools into long-term subscribers and first-time Tenda users into regulars. His work directly feeds the milestone that matters most to a bootstrapped company: retained, paying customers.

He carries the voice of the customer back into the company, closing the loop between what people experience and what the team builds next.

In Christian's words.

A short film: Christian on the role, why they joined SEBBAK, and what they're building toward.

Team film Christian Kwaw — Why I joined SEBBAK

Keziah Armah Bosomtwe All team Derrick Adjei